Our Outfitter is open on a reservation-only basis for dockside pickup. We look forward to serving you and encourage you to check out our Covid Response Information below to know what to expect.
Our Guided canoe trips are available to book. Currently, the province has set no more than 5 people per backcountry site unless more are from one household. Ontario Parks.ca cites Backcountry camping as a "low-risk activity."
Lakeside camping with contactless check-in. Ideal for Canoe Trippers post the drive up to Access #1 and seeking the sunrise start.
Our store is open and we encourage all of our customers to order items such as repellent or sunscreen online with your canoe and gear reservations so that our staff can have these ready for you outside. Currently, due to COVID-19 restrictions, customers are not permitted inside the store. Should you think of something you need last minute, our staff will be able to go inside and bring it out to you.
as of June 2, 2020
HEALTH AND SAFETY STATEMENT
"The Ontario government has extended state of emergency orders until June 30, 2020, while beginning to ease some restrictions as Ontario operates in the first stage of reopening the province."
As per provincial permissions, the following is OPEN:
Voyageur Quest Outfitting, our seasonal outfitter, is open with contactless dockside service requiring bookings to be made in advance of arrival. Please call our office at 416-486-3605 or visit our website at VoyageurOutfitting.com We do encourage you to make reservations, canoe rentals are "bookable", as we anticipate a high demand.
Algonquin Park is open for backcountry camping for groups of 5 as of June 1, 2020. Please visit Ontarioparks.ca for the latest updates. Following current provincial restrictions no more than 5 people can occupy a backcountry campsite during their stay, unless from one household. In-person check in will not be required for arrivals. Backcountry campers reserving online will be e-mailed their confirmation letter, and the confirmation letter will serve as their backcountry camping permit. Campers are responsible for ensuring they have an electronic or printed permit when using the backcountry.
Voyageur Quest Guiding Operation is available for private canoe trips of no more than 5 people per backcountry site. Following current provincial restrictions no more than 5 people can occupy a backcountry campsite during their stay, unless from one household. Ontario Parks.ca cites Backcountry camping as a "low-risk activity."
Our Voyageur Quest Cottages, Log Cabin and Cabin rentals
Our Voyageur Quest Cottages, Log Cabin and Cabin rentalsbooked after April 4, 2020 are at this time provided to individuals who are in need of housing during the emergency period. We are however accepting bookings in anticipation of further easing (please
ENHANCED OPERATIONAL AND SANITATION PROCEDURES
With heightened care and attention we are implementing enhanced operational and sanitation practices following best practice guidelines and available information from applicable sector specific Ontario recommendations, Health Canada, the Centers for Disease Control (CDC), the Ontario Medical Association, and the World Health Organization.
Best practices of course include but are not limited to physical distancing (staying 2 metres away from others), proper hand hygiene, keeping surfaces and objects clean, and preventing contact with potentially infected people - all critically important measures. Additionally we have adapted the following measures:
For Phase 1:
our Outfitter will be operational on a dockside/curbside contactless model.
canoes, paddles, and pfds will be left outside for the customer to pick up.
store items such as bug repellent, sunscreen etc. can be purchased - ideally ordered on-line before arrival so the staff can also prepare order and leave outside.
if this is not possible, the staff will retrieve the item from the store and bring outside.
customers will not be permitted into the store.
staff member will be at door and separated from the customer by plexiglass or window/door and able to process a Visa card into our database that customer will read out.
For Phase 2:
our Outfitter will adapt a controlled and staggered entry into our Outfitter to ensure physical distancing is maintained.
plexi-glass will separate the customer from staff at the counter.
In all phases: orders and payments whenever possible should be made in advance of customer arrival on our database system. a damage deposit for equipment will be held and returned when the equipment is checked by our Outfitter manager and all is deemed in good order. physical distancing markers at our entrance way and the area outside of the facility to remind customers maintain a physical distance of at least 2 meters. markers to remind people of the importance of washing hands with soap on a regular basis signs encouraging people to wear a mask if unable to maintain physical distancing. an outlined one-way system for movement so that people not cross paths. available hand sanitizer at pay station. employees to set the examples of physical distancing (staying at least 2 metres away from others) and encouraging customers to practice physical distancing. outdoor seating such as picnic tables which adhere to the physical distnacing guidelines. control how many customers enter the site at one time (monitor entry/exit). outdoor seating such as picnic tables which adhere to the physical distnacing guidelines.
Our cleaning and Enhanced Hygeine practices will include:
WE ARE HERE FOR YOU Voyageur Quest is following Public Health guidelines and direction as we adjust and shape our 2020 season. As restrictions begin to ease, we look forward to providing you and your family a place to connect with each other, fresh air, and adventure - all at the edge of Algonquin's wilderness. Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus - offering us all hope.