VOYAGEUR QUEST OUTFITTING - CANOE AND EQUIPMENT RENTALS
Payment and Cancellation Policy 2024
We encourage all customers to book well in advance to avoid disappointment. Please note all of our canoes are rented by the full calendar day regardless of the time they are picked up or returned. We are not able to offer partial day rentals.
Payment: A 50% deposit is required to reserve canoes and equipment. Full Payment is required for Complete Outfitting Packages & Shuttles. Please note that all of our canoes are rented by the full calendar day, regardless of when they are picked up or returned. We are not able to offer partial day rentals.
Damage Deposit A Credit card is imprinted on-site to secure against any canoe or equipment damage. If you do not have a credit card, be prepared to leave a cash deposit and present valid photo identification. The customer is responsible for any damages.
Cancellation Policy Cancellation received 16+ days before arrival date - loss of a $15.00 admin fee.
No refund will be provided if cancellation is within seven days of planned departure.
Return Policy Customer's responsibility is to return all the canoes and equipment to Voyageur Outfitting at Access Point #1. Should the canoes and equipment not be returned it will be the responsibility of the customer to pay the associated recovery costs, late fees, and or cost of replacement equipment as other bookings are affected and to incur the whole cost of the trailer, transport, staff, and other ancillary fees required to retrieve the canoes and associated equipment. We are not able to offer refunds for early or partial-day returns.